Who was the first person to seek the services of the Dabbawala?
Who was the first person to seek the services of the Dabbawala?
A wife-loving Parsi Banker who loved home-made food was the first person to avail the services of the Mumbai Dabbawala.
A wife-loving Parsi Banker who loved home-made food was the first person to avail the services of the Mumbai Dabbawala.
Many movies are inspired by the iconic Mumbai Dabbawalas. Some of the movies based on Mumbai Dabbawala are:
1- The Lunchbox (2013), Cast · Irrfan Khan as Saajan Fernandes · Nimrat Kaur as Ila Singh
2- मुंबईचा डबेवाला Mumbaicha Dabewala (2007) in Marathi , Cast: Bharat Jadhav, Vijay Chavan, Smita Gondkar
Mumbai Dabbawala and app based delivery systems are totally different and can not be compared. Dabbawala system operates on monthly basis and delivers healthy home made food whereas app based delivery systems deliver food from restaurants and on per transaction basis.
Yes, Mumbai Dabbawala is still popular and sustainable. Dabbawala system is operating from the past 136 years (as of 2026) and will continue to operate as long as Mumbai is there. Dabbawala service is still popular among health conscious people.
Dabbawala services are in the nook and corner of Mumbai. Dabbawala services are also in Chembur area.
The office of Dabbawala Enterprises Private Limited is located at:
Shivdarshan Chawl, New, Ganesh Seva Mandal, Pitamaha Ramji Nagar, Ghatkopar West, Mumbai, Maharashtra 400084, INDIA
The Mumbai Dabbawala system works as follows:
1- The tiffin box (Dabba) is collected from home by Dabbawala in morning around 9 to 10 AM.
2- This way, a Dabbawala collects around 40 Dabbas.
3- In a team, around 20 to 25 Dabbawalas are there.
4- The tiffin boxes are taken to nearest railway station.
5- At the railway station, the tiffin boxes are sorted, based on the destination railway station.
6- At the destination station, the tiffin boxes are unloaded.
7- The tiffin boxes are sorted based to delivery area.
8- The tiffin box is delivered by Dabbawala to office by walking, on cycle or hand cart.
9- Dabbawala takes his own lunch.
10- Around 1 PM, Dabbawala collects empty tiffin box from customers.
11- Empty tiffin boxes are taken to nearest railway station.
12- The tiffin box is taken to original railway station.
13- The empty tiffin box is returned to customer home.
Mumbai Dabbawala is a hot topic for authors. Many authors have written several books on Mumbai Dabbawalas. Some of the top selling books are as follows:
#1
| Name: Dabawalas |
| Writer: Shrinivas Pandit |
| Publisher: Tata mcGraw-Hill |
| Price ( Indian Rupees): 145 |
| Availability: Yes |
| Number Of Pages: 105 |
| Language: English |
| ISBN – 13: 978-0-07-062151-0 ISBN – 10: 0-07-062151-9 |
| Second Reprint: 2007 |
| Type: Soft Bound |
#2
| Name: A Case Of Mumbai Dabbawallahs |
| Writer: Nasreen Taher |
| Publisher: ICFAI University Press |
| Price ( USA Dollar): 150 |
| Availability: Yes |
| Number Of Pages: 149 |
| Language: English |
| ISBN: 81-314-0524-9 |
| Release Date: 2007 |
| Type: Hard Bound |
#3
| Name: Mumbaicha Anndata |
| Writer: Shobha Bondre |
| Publisher: Rajhansh Prakashan |
| Price ( Indian Rupees): 100 |
| Availability: Yes |
| Number Of Pages: 136 |
| Language: Marathi |
| ISBN: 81-7434-360-1 |
| Release Date: September 2006 |
| Type: Soft Bound |
As per studies by management organizations, Dabbawala operate beyond 6 sigma quality standards. A 6-sigma level is 3.4 defects per million opportunities. This translates to near-perfect quality with 99.99966% accuracy. However, in reality, the error rate is even less than this and as good as zero. Dabbawalas jokingly say ” Error is Horror!”
Dabbawala is indeed an entrepreneur. He has to do a very hard work of delivering tiffin boxes in heavy rain and hot summer. Dabbawala is a great example of entrepreneurship and it motivates people to rise beyond their limitations to succeed.
Dabbawala is a system and not a company, it does not have share price. Dabbawala Enterprises Private Limited is a privately held company and its share price is not publicly disclosed. Dabbawala Enterprises Private Limited shares are not listed on any of the stock exchanges in India.
Copyright © 2026 Dabbawala Enterprises Private Limited, Mumbai - INDIA.