Dabbawala Case study Questions and answers

The Frequently Asked Questions(FAQ) on Dabbawala answers most questions related to Dabbawala case study.

Dabbawala Harvard case study

Harvard University, USA undertook study on Dabbawala and developed a case study titled “Dabbawala: On Time – Every Time” which is taught to its MBA students. This case study is also studied by management students across the world.

What is the work of dabbawalas?

What is the revenue of dabbawala?

The yearly revenue of dabbawala is around Rs. 100 crore.
Average monthly revenue of each Dabbawala is Rs. 15,000/-.
Annual revenue = 15,000 (per month) X 12 (months) X 5000 (Dabbawalas) = 90,00,00,000 ( 90 crores), approximately Rs. 100 crore.